FAQs

• • How can I get help registering for camp?

    • Parents are encouraged to register online. If you need assistance with registration, please e-mail programs@tcmupstate.org or come in person to TCMU and one of our Guest Services representatives will be happy to help! TCMU is not able to register for camp over the phone.  
    • Please note: Individual orders must be placed per camper. You cannot purchase camps for multiple campers at a time.

  • HOW DO I KNOW WHICH AGE GROUP IS BEST FOR MY CHILD?

    • Preschool: Must be at least 3 years old by start of camp and fully potty trained.
    • K5-2nd: Rising Kindergarten to rising 2nd graders 
    • 3rd-5th: Rising 3rd graders to rising 5th graders 

  • WHAT WILL MY CAMPER DO AT CAMP?

    • Each week is jam-packed with themed STEAM-based lessons and activities in addition to supervised free play in the museum. Our curriculum provides campers the opportunity to learn and explore in the museum’s unique and playful setting.

  • IS FOOD PROVIDED FOR MY CHILD?

    • Food will not be provided for campers. If your child is attending both AM and PM camp in the same week, they will need to bring a packed lunch. Refrigeration is not available. Peanuts and tree nuts in any form are prohibited. 
    • ​All campers must bring their own reusable water bottle and snack. AM camp gets one snack time, and PM camp gets one snack time. If your camper attends all day, they must bring 2 snacks and a packed lunch. Peanut and tree nut products in any form are not allowed.   

  • HOW DO I DROP-OFF AND PICK-UP MY CHILD?

    ​​DROP-OFF:

    • Drop-off for AM camp is from 8:45AM-9:00AM. Drop-off for PM camp is from 12:45PM-1:00PM. 
    • PreK campers will be dropped off in the bus lane on College St. in front of the main entrance to the museum.  
    • Please pull up along the right curb closest to the museum and a staff member will assist in getting your child out of the car.  
    • Your child will receive a name tag and be escorted to their teacher inside the building.  
    • Camp parents are not permitted to walk their child into the building.  

     

    • K5-5th parents need to park in the Heritage Green parking lot and walk their campers to the side entrance where a staff member will be waiting to escort your child inside.  
    • Heritage Green offers a 15-minute grace period before anyone will be charged for parking, so you will not be charged for dropping off your child at camp.  
    • After parking in the Heritage Green lot, walk your child along the sidewalk behind Greenville Theatre and the Greenville County Museum of Art to the concrete pad behind TCMU.  
    • Continue your path on the right side of the outdoor playground (Bib’s World) until you reach the check-in table. Wish your camper a good day at camp and return to the parking lot to exit prior to the 15-minute grace period ending.  
    • Camp parents are not permitted to enter the building.  

    
    PICK-UP:

    • Pick-up for AM camp is from 11:45AM-12:00PM. Pick-up for PM camp is from 3:45PM-4:00PM.  
    • PreK camp parents will pick up their campers in the bus lane on College St. in the same fashion that they dropped off their camper earlier in the day.  
    • Provide your camper’s name to the staff member in the bus lane, and your child will be escorted from the building and into your car.   

     

    • K5-5th camp parents need to park in the Heritage Green parking lot and walk to the check-in / check-out table at the side entrance where the camper was dropped off.  
    • Provide the name of your camper to the staff member and your child will be escorted to you. 
    • Remember to return to the Heritage Green lot within 15-minutes to avoid incurring a charge. 

  • WHAT HAPPENS IF I NEED TO CANCEL MY CHILD'S CAMP?

    • TCMU does not offer refunds for camps. 
    • In the event of a cancellation by the museum, funds may be moved to another camp if space is available at the discretion of TCMU.   

  • WHAT IF MY CHILD NEEDS HELP IN THE BATHROOM?

    • All campers attending TCMU camp must be potty trained and independent in the restroom.
    • Camp staff will not enter the restroom with any camper under any circumstances. Campers must be independent in the restroom, and must be able to alert camp staff that they need to use the restroom if needed outside of regularly scheduled breaks.  
    • In the event of an accident, campers will need to be picked up as soon as possible.